Campground Office Manager
Grants New Mexico KOA Campground Grants New Mexico KOA Campground Grants, NM Grants, NM Full-time Full-time $35,000 - $45,000 a year $35,000 - $45,000 a year 2 days ago 2 days ago 2 days ago About us Grants New Mexico KOA is a small business in Grants, NM.
We are customer-centric, rewarding, collaborative and our goal is to At our campground, we foster a company culture that values humility, hunger for growth, and emotional balance.
We believe in providing a safe, clean, fun, and friendly work environment where employees can thrive and excel.
Our culture encourages constant improvement and challenges the status quo to drive both business and personal growth for our team.
Key Values:
Humility:
We value humility and believe in treating others with respect and kindness.
We encourage open communication, active listening, and a willingness to learn from each other.
We recognize that everyone has unique talents and perspectives that contribute to our collective success.
Hunger for Growth:
We have a relentless hunger for growth, both as individuals and as a business.
We encourage our employees to embrace new challenges, take initiative, and seek opportunities for professional and personal development.
We believe in pushing boundaries, setting ambitious goals, and continuously improving our services to exceed customer expectations.
Emotional Balance:
We recognize the importance of emotional balance and well-being.
We strive to create a supportive and nurturing work environment where employees can maintain a healthy work-life balance.
We encourage self-care, stress management, and open dialogue about mental health.
We believe that emotional well-being is essential for personal happiness and long-term success.
Safe and Clean Environment:
We are committed to providing a safe and clean environment for both our employees and guests.
We prioritize the health and safety of everyone on our premises and maintain high standards of cleanliness and sanitation.
We actively promote practices that ensure the well-being and comfort of all individuals.
Fun and Friendly Atmosphere:
We believe that work should be enjoyable and fulfilling.
We foster a fun and friendly atmosphere where employees can build positive relationships, collaborate effectively, and have a sense of belonging.
We encourage teamwork, celebrate achievements, and organize social activities to promote a sense of camaraderie among our team members.
Challenging the Status Quo:
We embrace a mindset of continuous improvement and innovation.
We encourage our employees to think outside the box, challenge conventional thinking, and seek innovative solutions to drive our business forward.
We value creativity, adaptability, and a willingness to explore new ideas and approaches.
By upholding these core values, we aim to create an empowering and growth-oriented work environment that motivates our team members to excel, fosters strong connections with the local community, and ensures exceptional experiences for our guests.
.
Our work environment includes:
Growth opportunities Casual work attire On-the-job training We are seeking a dedicated and enthusiastic Campground Office Manager to oversee the daily operations of our campground facility Grants, New Mexico KOA.
The ideal candidate will be a motivated individual who possesses excellent organizational and communication skills.
The Campground Office Manager will be responsible for a wide range of duties, including reservations, office management, cleaning supervision, kitchen support, supply ordering, and staff management.
We are looking for someone who is passionate about the local area, enjoys connecting with the community, and can share their knowledge and love for the region.
Responsibilities:
Reservation Duties:
Receive and process campground reservations via phone, email, or in-person.
Maintain an organized reservation system and update it as needed.
Provide excellent customer service and address any customer inquiries or concerns.
Office Duties:
Manage the day-to-day operations of the campground office.
Handle guest check-ins and check-outs efficiently and accurately.
Maintain accurate records of guest information, payments, and other relevant data.
Assist with financial transactions, including cash handling and maintaining petty cash.
Cleaning Duties:
Supervise and coordinate cleaning staff to ensure the campground facilities are kept clean and well-maintained.
Conduct regular inspections to ensure cleanliness standards are met.
Address any maintenance or cleanliness issues promptly.
Kitchen Support:
Provide assistance to the kitchen staff as needed, including taking orders, serving customers, and preparing food items.
Maintain cleanliness and organization in the kitchen area.
Ensure compliance with food safety and sanitation regulations.
Supply and Merchandise Ordering:
Monitor inventory levels and reorder supplies as necessary, ensuring an adequate stock of essential items.
Source and procure merchandise to be sold in the campground store, maintaining a diverse and appealing inventory.
Staff Management:
Recruit, train, and supervise campground staff, including cleaning staff, kitchen staff, and other employees.
Schedule staff shifts, assign duties, and ensure adequate staffing levels at all times.
Foster a positive and collaborative work environment, promoting teamwork and employee engagement.
Community Engagement:
Act as a knowledgeable resource for guests, providing information about local attractions, activities, and events.
Foster relationships with the local community and seek opportunities for collaboration and partnerships.
Encourage staff to engage with the local community and promote the campground as a valuable community resource.
Qualifications:
High school diploma or equivalent (Bachelor's degree preferred).
Previous experience in a similar role, such as office management, hospitality management, or campground management.
Excellent organizational and time management skills.
Strong communication and interpersonal skills.
Ability to multitask and prioritize responsibilities effectively.
Proficiency in computer systems and reservation software.
Basic knowledge of financial management and bookkeeping principles.
Familiarity with campground operations and hospitality industry practices.
Knowledge of the local area and a passion for sharing information about the community.
Ability to work weekends, evenings, and holidays as required.
We offer competitive compensation and a supportive work environment for the right candidate.
If you are a motivated individual with a passion for hospitality and community engagement, we encourage you to apply for the Campground Office Manager position.
If you have an RV and are looking to live on site that could be discussed as well.
There is a possibility of housing as well if you are looking to relocate to the area.
Job Type:
Full-time Pay:
$35,000.
00 - $45,000.
00 per year
Benefits:
Employee discount Flexible schedule Paid time off Relocation assistance Tuition reimbursement Schedule:
10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Night shift Supplemental pay types:
Bonus pay Ability to commute/relocate:
Grants, NM 87020:
Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
Customer service:
4 years (Required) Management:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are customer-centric, rewarding, collaborative and our goal is to At our campground, we foster a company culture that values humility, hunger for growth, and emotional balance.
We believe in providing a safe, clean, fun, and friendly work environment where employees can thrive and excel.
Our culture encourages constant improvement and challenges the status quo to drive both business and personal growth for our team.
Key Values:
Humility:
We value humility and believe in treating others with respect and kindness.
We encourage open communication, active listening, and a willingness to learn from each other.
We recognize that everyone has unique talents and perspectives that contribute to our collective success.
Hunger for Growth:
We have a relentless hunger for growth, both as individuals and as a business.
We encourage our employees to embrace new challenges, take initiative, and seek opportunities for professional and personal development.
We believe in pushing boundaries, setting ambitious goals, and continuously improving our services to exceed customer expectations.
Emotional Balance:
We recognize the importance of emotional balance and well-being.
We strive to create a supportive and nurturing work environment where employees can maintain a healthy work-life balance.
We encourage self-care, stress management, and open dialogue about mental health.
We believe that emotional well-being is essential for personal happiness and long-term success.
Safe and Clean Environment:
We are committed to providing a safe and clean environment for both our employees and guests.
We prioritize the health and safety of everyone on our premises and maintain high standards of cleanliness and sanitation.
We actively promote practices that ensure the well-being and comfort of all individuals.
Fun and Friendly Atmosphere:
We believe that work should be enjoyable and fulfilling.
We foster a fun and friendly atmosphere where employees can build positive relationships, collaborate effectively, and have a sense of belonging.
We encourage teamwork, celebrate achievements, and organize social activities to promote a sense of camaraderie among our team members.
Challenging the Status Quo:
We embrace a mindset of continuous improvement and innovation.
We encourage our employees to think outside the box, challenge conventional thinking, and seek innovative solutions to drive our business forward.
We value creativity, adaptability, and a willingness to explore new ideas and approaches.
By upholding these core values, we aim to create an empowering and growth-oriented work environment that motivates our team members to excel, fosters strong connections with the local community, and ensures exceptional experiences for our guests.
.
Our work environment includes:
Growth opportunities Casual work attire On-the-job training We are seeking a dedicated and enthusiastic Campground Office Manager to oversee the daily operations of our campground facility Grants, New Mexico KOA.
The ideal candidate will be a motivated individual who possesses excellent organizational and communication skills.
The Campground Office Manager will be responsible for a wide range of duties, including reservations, office management, cleaning supervision, kitchen support, supply ordering, and staff management.
We are looking for someone who is passionate about the local area, enjoys connecting with the community, and can share their knowledge and love for the region.
Responsibilities:
Reservation Duties:
Receive and process campground reservations via phone, email, or in-person.
Maintain an organized reservation system and update it as needed.
Provide excellent customer service and address any customer inquiries or concerns.
Office Duties:
Manage the day-to-day operations of the campground office.
Handle guest check-ins and check-outs efficiently and accurately.
Maintain accurate records of guest information, payments, and other relevant data.
Assist with financial transactions, including cash handling and maintaining petty cash.
Cleaning Duties:
Supervise and coordinate cleaning staff to ensure the campground facilities are kept clean and well-maintained.
Conduct regular inspections to ensure cleanliness standards are met.
Address any maintenance or cleanliness issues promptly.
Kitchen Support:
Provide assistance to the kitchen staff as needed, including taking orders, serving customers, and preparing food items.
Maintain cleanliness and organization in the kitchen area.
Ensure compliance with food safety and sanitation regulations.
Supply and Merchandise Ordering:
Monitor inventory levels and reorder supplies as necessary, ensuring an adequate stock of essential items.
Source and procure merchandise to be sold in the campground store, maintaining a diverse and appealing inventory.
Staff Management:
Recruit, train, and supervise campground staff, including cleaning staff, kitchen staff, and other employees.
Schedule staff shifts, assign duties, and ensure adequate staffing levels at all times.
Foster a positive and collaborative work environment, promoting teamwork and employee engagement.
Community Engagement:
Act as a knowledgeable resource for guests, providing information about local attractions, activities, and events.
Foster relationships with the local community and seek opportunities for collaboration and partnerships.
Encourage staff to engage with the local community and promote the campground as a valuable community resource.
Qualifications:
High school diploma or equivalent (Bachelor's degree preferred).
Previous experience in a similar role, such as office management, hospitality management, or campground management.
Excellent organizational and time management skills.
Strong communication and interpersonal skills.
Ability to multitask and prioritize responsibilities effectively.
Proficiency in computer systems and reservation software.
Basic knowledge of financial management and bookkeeping principles.
Familiarity with campground operations and hospitality industry practices.
Knowledge of the local area and a passion for sharing information about the community.
Ability to work weekends, evenings, and holidays as required.
We offer competitive compensation and a supportive work environment for the right candidate.
If you are a motivated individual with a passion for hospitality and community engagement, we encourage you to apply for the Campground Office Manager position.
If you have an RV and are looking to live on site that could be discussed as well.
There is a possibility of housing as well if you are looking to relocate to the area.
Job Type:
Full-time Pay:
$35,000.
00 - $45,000.
00 per year
Benefits:
Employee discount Flexible schedule Paid time off Relocation assistance Tuition reimbursement Schedule:
10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Night shift Supplemental pay types:
Bonus pay Ability to commute/relocate:
Grants, NM 87020:
Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
Customer service:
4 years (Required) Management:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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